Privacy Policy

How we collect, use, and protect the information you share with VITALIS.

Last updated: July 9, 2026

This Privacy Policy explains how VITALIS handles personal information collected from visitors and customers of our website. By using this site, you consent to the practices described here.

1. Information We Collect

We may collect your name, email address, billing and shipping details, phone number, order history, payment-related information, technical data, and email subscription preferences.

2. How We Use Your Information

We use your information to process orders, verify age eligibility, provide customer support, send shipping updates, operate our website, prevent fraud, manage promotional offers, and communicate with you if you subscribe to our email list.

3. Research Use Notice

Products offered by VITALIS are supplied strictly for qualified laboratory research, in-vitro testing, and analytical use only. They are not for human or animal consumption, therapeutic use, diagnostic use, food use, cosmetic use, or consumer application.

4. Shipping Services

VITALIS may share necessary order and shipping information with DHL and related fulfillment providers to support worldwide shipping from Denmark, including DHL Express and DHL Economy options.

5. Cookies and Marketing

We may use cookies to maintain cart functionality, improve user experience, measure website performance, and manage email subscription offers such as discounts or promotional campaigns.

6. How We Share Information

We do not sell your personal information. We only share information with trusted service providers needed for payment processing, shipping, website hosting, analytics, email communication, and legal compliance.

7. Security

We use reasonable security measures to protect customer information. However, no online system can guarantee complete security at all times.

8. Age Requirement

This website is intended for adults who meet the required age verification standard. Users must confirm eligibility before accessing research-use product information.

9. Changes to This Policy

VITALIS may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact

For questions about this Privacy Policy or how your information is handled, please contact our support team at support@vitalislab.io.

Access Agreement Required

This site is restricted to 21+ users; all products are for laboratory research use only, are not FDA-approved, and are not intended for human/animal use or to diagnose, treat, cure, or prevent disease.

*By continuing, you confirm eligibility and legal compliance.

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